Helping Tenants is a trading style of HDTR LTD who are a claims management company that is authorised and regulated by the Financial Conduct Authority.
Please note we do not give legal advice. As a Claims Management Firm, our service is limited to the process and administration of compensation claims. By using a Claims Management Firm a claim will not be resolved more quickly, or with a better prospect of success, or with a better outcome for the customer, than if the customer were to make the claim themselves for free either to the person against whom they wish to complain or to the Housing Ombudsman.
*No Win No Fee. A Success Fee Of 25% - 50% (Including VAT) Will Be Charged To You If Your Claim Is Successful By Your Solicitor. The Fee is payable from your compensation. Should You Cancel Your Claim Your Solicitor May Charge You A Cancellation Fee, If You Cancel Outside Your 14 Day Cooling Off Period. HDTR LTD Receive A Fee For Introducing You To A Solicitor, This Does Not Affect Any Compensation You May Receive.
If any of the below applies to your situation, it is likely you may have a claim. Find out today by completing our easy to use eligibility checker.
Damp and Mould
Excess moisture leading to mould growth and potential health risks.
Internal Cracks
Structural fractures affecting walls or ceilings.
Faulty Guttering
Broken or clogged gutters causing water damage.
Rodent Infestation
Presence of pests like mice or rats due to property disrepair.
Internal Leaks
Water leaks inside the property causing damage.
Cracked exterior walls
External wall fractures compromising building integrity.
1
Fill in 30-Second Form
Answer a few quick questions and provide your details, one of our experts will be in touch.
2
Free Assessment
An advisor will review the issues in your property and guide you through any concerns.
3
Capture Evidence
Take clear photographs of the disrepair and send them to your case handler.
4
Home Survey
A qualified solicitor from our panel will arrange a home survey appointment.
5
Sit Back and Relax
If your claim is valid, the solicitor will handle everything with your landlord.
CONTACT QUESTIONNAIRE
Opening Hours
Monday - Thursday 10am - 6pm
Friday - 10am - 2pm
Important Information
If you identify as a vulnerable customer, please contact us and let us know what additional assistance you require. We are happy to assist you at all stages.
As a claims management company, we pride ourselves on delivering services with crystal-clear simplicity. You can rest assured that our transparent processes will leave no room for confusion, and our unwavering dedication to your cause will instill a sense of confidence that you have a trusted ally by your side.
Helping Tenants is a trading style of HDTR LTD who are a claims management company that is authorised and regulated by the Financial Conduct Authority (our Firm Reference Number is 1009370)HDTR LTD's registered address is 2/3 Clyde Offices, 48 West George Street, Glasgow, Scotland, G2 1BP (Companies House number is SC723970)HDTR LTD is also registered with the Information Commissioners Office and our ICO Number is ZB332051.
No Win No Fee *A Success Fee Of 25% - 50% (Including VAT) Will Be Charged To You If Your Claim Is Successful By Your Solicitor. The Fee is payable from your compensation. Should You Cancel Your Claim Your Solicitor May Charge You A Cancellation Fee, If You Cancel Outside Your 14 Day Cooling Off Period. HDTR LTD Receive A Fee For Introducing You To A Solicitor, This Does Not Affect Any Compensation You May Receive.
